{"id":14,"date":"2022-01-04T13:15:07","date_gmt":"2022-01-04T12:15:07","guid":{"rendered":"https:\/\/rj-engineering.com\/?page_id=14"},"modified":"2022-02-20T17:59:05","modified_gmt":"2022-02-20T16:59:05","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/rj-engineering.com\/en\/refund_returns\/","title":{"rendered":"Return and Refund Policy"},"content":{"rendered":"<p>Our refund and returns policy lasts 15 days from the shipment of the merchandise. If 15 days have passed since the merchandise left our workshop, we cannot offer you a full refund or exchange.<\/p>\n\n\n\n<p>To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging. <\/p>\n\n\n\n<p>Refunds or returns of 3D prints are not accepted due to imperfections in those areas of the print that have required supports.  <\/p>\n\n\n\n<p>3d scans are exempt from return\/refund.<\/p>\n\n\n\n<p>To complete your return, we require a receipt\/invoice or proof of purchase.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"reembolsos\">Refunds<\/h2>\n\n\n\n<p>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n\n\n\n<p>If approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method, within 7 days.<\/p>\n\n\n\n<p><b>Late or missing refunds<\/b><\/p>\n\n\n\n<p>If you haven&#039;t received a refund yet, first check your bank account again.<\/p>\n\n\n\n<p>Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n\n\n\n<p>Next, contact your bank. There is often some processing time before a refund is posted.<\/p>\n\n\n\n<p>If you have done all of this and still have not received your refund, please contact us at contact@rj-engineering.com.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"reemplazos\">Replacements<\/h2>\n\n\n\n<p>We only replace items if they are faulty or damaged. If you need to exchange it for the same item, please email us at contact@rj-engineering.com and ship your item to: {physical address}.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"envio-en-devoluciones\">Shipping on returns<\/h2>\n\n\n\n<p>To return your product, you must mail it to: {physical address}.<\/p>\n\n\n\n<p>You will be responsible for paying your own shipping costs to return your item. Shipping costs are not refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n\n\n\n<p>Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n\n\n\n<p>If you are returning more expensive items, you may want to consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"necesitas-ayuda\">Need help ?<\/h2>\n\n\n\n<p>Contact us at contact@rj-engineering.com for questions regarding refunds and returns.<\/p>","protected":false},"excerpt":{"rendered":"<p>Nuestra pol\u00edtica de reembolso y devoluciones tiene una duraci\u00f3n de 15 d\u00edas desde el env\u00edo de la mercanc\u00eda. Si han pasado 15 d\u00edas desde que la mercanc\u00eda sali\u00f3 de nuestro [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"aioseo_notices":[],"jetpack-related-posts":[{"id":362,"url":"https:\/\/rj-engineering.com\/en\/","url_meta":{"origin":14,"position":0},"title":"Engineering and Motorsport Services","author":"Rodrigo","date":"August 17, 2021","format":false,"excerpt":"Engineering Services at Quality Prices 3D Printing and Laser Scanning 3D Design and Analysis ECU Reprogramming TIG &amp; MIG Welding PCB and Electronic Board Design Carbon Fiber Fabrication and Wrapping Classic Car Restoration CNC\/Lathe Machining Motorsport Services Services We Offer","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":3,"url":"https:\/\/rj-engineering.com\/en\/privacy-policy\/","url_meta":{"origin":14,"position":1},"title":"Privacy Policy","author":"Rodrigo","date":"December 21, 2021","format":false,"excerpt":"Who we are Our website is: https:\/\/rj-engineering.com. Comments When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor&#039;s IP address and browser user agent string to help spam detection.","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":593,"url":"https:\/\/rj-engineering.com\/en\/who-we-are\/","url_meta":{"origin":14,"position":2},"title":"Who we are and what we do","author":"Rodrigo","date":"January 4, 2022","format":false,"excerpt":"RJ Ingenier\u00eda is a team of engineers with extensive experience in the motorsport sector, performing various engineering projects for individuals and companies throughout Europe. We are based in Madrid, and our main business is within Spain. However, we have clients throughout Europe and the United Kingdom.","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/rj-engineering.com\/wp-content\/uploads\/2025\/04\/cableado-motorsport.jpg?resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/rj-engineering.com\/wp-content\/uploads\/2025\/04\/cableado-motorsport.jpg?resize=350%2C200 1x, https:\/\/i0.wp.com\/rj-engineering.com\/wp-content\/uploads\/2025\/04\/cableado-motorsport.jpg?resize=525%2C300 1.5x"},"classes":[]},{"id":502,"url":"https:\/\/rj-engineering.com\/en\/reverse-engineering-analysis\/","url_meta":{"origin":14,"position":3},"title":"Reverse engineering analysis","author":"Rodrigo","date":"January 2, 2022","format":false,"excerpt":"Laser scanning is often used for reverse engineering or verification of manufactured parts. In this application, we scan an electronic package to generate a CAD model and subsequently verify the dimensions against the original physical package. The dimensional accuracy of laser scanning is critical to eliminating ambiguity\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/rj-engineering.com\/wp-content\/uploads\/2022\/01\/image.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/rj-engineering.com\/wp-content\/uploads\/2022\/01\/image.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/rj-engineering.com\/wp-content\/uploads\/2022\/01\/image.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/rj-engineering.com\/wp-content\/uploads\/2022\/01\/image.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/rj-engineering.com\/wp-content\/uploads\/2022\/01\/image.jpg?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/rj-engineering.com\/wp-content\/uploads\/2022\/01\/image.jpg?resize=1400%2C800&ssl=1 4x"},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/rj-engineering.com\/en\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rj-engineering.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rj-engineering.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rj-engineering.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rj-engineering.com\/en\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":0,"href":"https:\/\/rj-engineering.com\/en\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"wp:attachment":[{"href":"https:\/\/rj-engineering.com\/en\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}